If you are thinking of changing your career direction and becoming a restaurant manager, there are many things you will need to consider and gain an understanding of. Below, we have put together a guide that takes you through 10 things you need to know about being a restaurant manager. 

But, before we get started, now is the time for you to look into updating your resume. Having a resume that presents all your skills and experiences professionally is vital to grab the attention of hiring managers when you are applying for restaurant manager positions. You can use an example to help you with this. ResumeHelp has a restaurant manager example that you can use for free!

1. Communication is Key 

Keeping constant communication between you and your team is a must to guarantee that you know what is happening at all times. In addition, if you set an example to your team of the level of communication you expect and need, you will notice that you will receive a better response from employees, which in turn generates customer satisfaction. 

2. Teamwork 

Although you lead your team, you will need to keep a sense of team spirit alive by encouraging and motivating your team. This will help your employees feel appreciated while delivering high-quality restaurant service. 

3. Understand Numbers

Your day-to-day managerial role will take on various responsibilities and duties, and you must understand how to keep up with bookkeeping. A huge part of generating money is by pricing your menu efficiently. For example, look into your demographic and study their spending habits. Overpricing your food may turn a few customers away, so it is essential to note this. 

4.The responsibility Lies on Your Shoulders

The dreaded line, “can we speak to the manager?” is a sentence no food service member wants to hear. Still, as the manager, you must be prepared to face customers’ concerns and take responsibility for any downfalls, even if they aren’t directly your fault. 

5. Understand Technology

It is crucial that you keep up with the times, get to grips with POS systems, and conduct market research into which kitchen appliances are the most efficient in terms of pricing and energy. 

6. Attend Industry Events

Getting your restaurant name out there is essential in generating business and becoming known in your local area. Attending networking events and training days can be a great way to do this and can help you better understand the competition you are facing. 

7. Advertising 

No successful business thrives without advertising their company. So you can go down a more traditional route by making flyers and posters, or you can go down the digital route by creating promoted social media posts. Either way is viable and will help your restaurant thrive!

8. Keep Focused

Making decisions can be challenging. However, it is fundamental that you stay focused and driven when acting as a restaurant manager. Don’t let yourself become distracted by outside voices and problems in your own life, as the success of the restaurant you manage is your priority during work hours. 

9. Apply Passion

Remaining enthusiastic and passionate even on the toughest of days will make a difference to team morale and your business. In addition, if you meet customers, passionately speaking about your business will make them feel more inclined to return. So, keep your passion alive by reminding yourself why you started. 

10. You Must Be Proactive When Managing Your Team

Restaurant managers will live in the future just as much as in the present, constantly looking ahead and anticipating customer and employee needs. Some ways you will need to do this are by paying close attention to any menu dishes that aren’t working, revamping staffing, revising schedules, and studying consumer trends.